> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mixr.network/llms.txt
> Use this file to discover all available pages before exploring further.

# Chat

> Execute follow-ups, invoices, and callback queues from inbound and outbound call context.

**Chat** under **Voice Desk** is the operations interface after a call. Prompts run against the scoped call record — inbound or outbound — to produce correspondence, payment actions, and callback queues.

Open: [mixr.network/agents/voice?tab=chat](https://www.mixr.network/agents/voice?tab=chat)

<Note>
  Requires Desk Chat entitlement (`desk_chat`). Distinct from **[Agents → Desk Chat](/product/agents/desk-chat)**, which configures the chat agent.
</Note>

## Capabilities

* Draft follow-up after **inbound** (confirmations, quotes, missed-call recovery)
* Act on **outbound reminder** outcomes (confirmed, unpaid, re-queue)
* Issue or chase open invoices from call context
* Produce callback and reminder queues before shift close

Open from a specific row in [Recents](/product/voice-desk/desk) to keep scope on that contact. Continue in [Inbox](/product/mail-payments/mail), [Invoices](/product/mail-payments/invoices), or [Reminders](/product/voice-desk/scheduler) as required.

## Example prompts

* Draft follow-ups for recent callers
* Send open invoices
* Summarize callbacks from today

Requires **Gmail** (and **Stripe** for invoicing) under [Connections](/product/getting-started/connections).