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Phone Line is where inbound lands once Mixr assigns your number — usage visibility and the human escalation target for live transfer. Open: mixr.network/agents/voice/agent?section=line Agents sections: Voice · Desk Chat · Phone Line

Settings

Operating notes

  • Numbers are assigned by Mixr after setup; the active line appears here
  • Enable live transfer under Automations only after escalation is set
  • Outbound reminder calls use the Voice agent and plan minutes; they are scheduled under Reminders and reviewed in Recents
  • Persona, knowledge, and call tools are configured under Voice