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Voice Desk (entitled plans) is the post-call operations menu. Recents records inbound and outbound activity; Voice Desk executes follow-up, pipeline, and collections against that context. Default: mixr.network/agents/voice?tab=chat

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Model

Inbound demand and outbound reminders establish the conversation. Voice Desk completes the work: correspondence, nurture, and payment — in the same hub as the call record. Configure Voice, Desk Chat, and Phone Line under Agents. Schedule outbound reminder calls under Scheduler.

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Hub order

Agents → Calls → Voice Desk → Scheduler → Inbox → Spending → Connections