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Reminders (Scheduler) is the timed outbound channel: appointment confirms, deposit collection, missing-document follow-up, and recurring check-ins — by call or email. Inbound remains on Phone Line; Reminders dial or message on your schedule. Open: mixr.network/agents/voice/scheduler?tab=reminders Reminder calls appear in Recents for review and disposition. Post-call desk behavior is configured under Automations.

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Operating scenarios

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Create a reminder

1

Channel

Call or email (SMS marked coming soon in product).
2

Recipient

Self or external contact.
3

Prompt

Specific instruction — time, amount due, or check-in purpose.
4

Schedule

One-time or recurring. Timezone is taken from Settings.
Manage with Pause / Resume, History, and Delete. In-product edit and “trigger now” are not available yet.
Requires Scheduler on the Voice Desk plan. Hidden in wallet-only mode. Email channel requires Gmail.