Systems
Call tools are enabled under Agents → Voice. Reminder calls consume Voice capacity; reminder email requires Gmail. Also used by Command Center.
Connect
1
Open Connections
Use Quick Connect for required systems.
2
Authorize
Complete OAuth for each provider.
3
Verify
Reconnect expired tokens — failures surface as failed sends, not silent drops.
Some free tiers omit Connections. Upgrade under Account if the menu is unavailable.