Families

Families (mixr.network/families) is a care-oriented configuration of Voice Desk and Scheduler — not a separate product. Instructions and greeting are care-first; operating surfaces remain the same.

Operating map

Requirement	Configuration
Recurring wellness check	Scheduled outbound reminder calls
Appointment adherence	Timed outbound call or email before the visit
Inbound care inquiry	Answered under warm instructions; reviewed in Recents
Multi-coordinator visibility	Shared Contacts and call history
Urgent inbound	Live transfer via Agents → Phone Line

Rollout sequence

Set up Voice Desk — greeting and care instructions
Configure Agents — Voice · Desk Chat · Phone Line (escalation)
Create Reminders for check-ins and appointments
Review inbound and outbound in Recents
Optional: Gmail under Connections for email reminders and Inbox

Solo routines without a care circle: Personal. Revenue operations: Businesses.

Getting started

Agents

Calls

Voice Desk

Scheduler

Inbox

Spending

Admin

Use Cases

Operating map

Rollout sequence

​Operating map

​Rollout sequence

Operating map

Rollout sequence